NETS ExtraView Procedures when ExtraView Down - 01/18/13

Belinda (or NETS Section Head or Acting Section Head in Belinda's absence) is lead for NETS for notification and ExtraView system status tracking
Belinda/Ingmar/CASG - Send Notifier to UCAR staff that ExtraView down
Belinda - Email NCAB and adminet that ExtraView is down
Include these instructions in Notifier and email:
- Can submit non-urgent Work Requests by emailing to cislhelp@ucar.edu with work to be done.
- Work Requests will be put in a queue for approval when ExtraView is available
  - For extended outages greater than 8 hours, send all NETS Work Requests to nets-work@ucar.edu and NETS staff will make sure work is assigned and logged
For urgent Work Requests, call CASG at 307-996-4300 or 1-855-307-NWSC (6972) and explain required work and ask them to contact appropriate NETS staff by phone or email

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